Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders. Please contact us if you don’t receive one within 24 hours.
Q. What methods of payment do you accept?
A. We accept PayPal and Credit/Debit Cards Payment.
Q. How can I finance with Paypal Credit?
PayPal Credit gives you the freedom to buy all the furniture you want today and pay it over 6 months with no interests. Approval is instant for customers who already have a PayPal account.
How to use PayPal Credit:
1. Select PayPal at the checkout.
2. Log into your PayPal account.
3. Click on "Apply Now" on the PayPal Credit banner.
4. Get approval on your order.
5. Confirm the delivery address.
6. Set your repayment schedule.
Q. Is checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure. We ensure secure payment with PayPal.
Q. Do you charge sales tax?
A. We don't charge sales tax presently, but there may be changes in the later period according to the actual situation.
Q. How do I cancel an order?
A. We are only able to cancel orders within the first 12 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.
Q. Where do you ship from?
A. We ship from our factoriesuy located. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to email@example.com
For more details refer to the FAQs page.